60-Day Satisfaction Guarantee
Our 60-Day Satisfaction Guarantee allows you to try our laundry strips for 60 days. We’re certain you’ll notice the difference and enjoy fresh, clean laundry.
If you’re not entirely satisfied within this period, simply contact us, and we’ll do our best to provide a solution that works for you.
How does it work?
- Try it out
Use our laundry strips for 60 days and experience their convenience and quality. - Not satisfied? Contact us
If you’re not completely satisfied, reach out to us. - We’ll find a solution
Together, we’ll look for a suitable solution. If no other solution is possible, we’ll refund your full purchase amount and initial shipping costs. You’ll only need to cover the return shipping to our warehouse in the Netherlands.
Frequently Asked Questions
1. How quickly can I expect a solution?
Our customer service team aims to respond to your message within 1 business day.
2. Do I have to pay for return shipping if I want to send the product back?
We strive to find a solution without requiring you to return the product. If a return is necessary, you’ll only need to cover the return shipping to our warehouse in the Netherlands. The purchase price and initial shipping costs will be fully refunded.
3. How often can I use the satisfaction guarantee?
The satisfaction guarantee can be used once per product per customer. We want to give everyone a fair chance to try our products risk-free.
Contact
Do you have any questions or comments about our 60-Day Satisfaction Guarantee? Don’t hesitate to contact us. Our customer service team is ready to help you.
ReSpotOn – For a worry-free, fresh laundry experience!