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Send a messageFrequently asked questions
What is your subscription cancellation policy?
You are able to cancel anytime before your next order is placed automatically based on your subscription frequency.
Can i purchase ReSpotOn without signing up for a subscription?
Yes, you can purchase a Respoton without a subscription. However, we recommend subscribing to enjoy extra savings and the convenience of never running out of laundry sheets. You can cancel your subscription at any time, for any reason, hassle-free
Why use ReSpotOn?
No more hassle with dosing
Never spill, guess, or waste detergent again. One strip per wash is all you need.
Always convenient
Our laundry strips fit right through your mailbox and are easy to store, no matter where you live. Carrying heavy bottles from the store is a thing of the past.
Eco-friendly
Our products are 100% plastic-free and made from plant-based ingredients.
How do i use ReSpotOn?
It's very simple! Place a laundry strip directly into the drum of your washing machine. Use half a laundry strip for a small load and a full strip for a large load. Then, add your laundry to the drum as well. Start the washing machine as you normally would. The laundry strip will completely dissolve and ensure clean laundry.
Do the laundry strips completely dissolve?
Yes, the laundry strips completely dissolve, even in cold water. They leave no residue in your washing machine or on your clothes, so your laundry comes out clean and fresh.
At what temperature do the laundtry strips work?
Due to the added enzymes, our laundry strips work well from 20 degrees Celsius. Of course, you can also use them at higher washing temperatures.
Is one laundry strip enough thorough cleaning?
Yes, one laundry strip is definitely enough! While it might seem like one strip is little compared to large bottles of liquid detergent (which are made up of up to 80% water), our laundry strips are highly concentrated and powerful. Each strip contains the perfect amount of active ingredients to clean a full load effectively.
Additionally, for a smaller load of up to 4kg, you can easily use half a strip. The perforated edge makes it simple to tear the strips in half.
Are the laundry strips suitable for babies or people with sensitive skin?
Yes, our laundry strips are specially designed with gentle plant-based ingredients and do not contain harsh chemicals like parabens, phosphates, or bleach. You can safely wash your little one’s clothes or your own with peace of mind.
Be sure to try our fragrance-free laundry strips if you have sensitive skin, as many allergic reactions are caused by the fragrances in detergents.
How is it that laundry strips are suitable for whites, darks and colors?
Laundry strips are mild enough to protect colors from fading but strong enough to remove dirt and stains without using bleach or harsh chemicals. This means you don’t need to add color protectors or optical brighteners, allowing you to use laundry strips for all types of laundry.
Disclaimer: It’s still essential to separate laundry by color, and extra care is recommended for very delicate fabrics like cashmere, wool, or silk. For these fabrics, always use a gentle wash cycle and cold water.
Can i take laundry strips in my carry-on luggage on the plane?
Yes, laundry strips are allowed in carry-on luggage and are perfect for travel! They’re compact and in "solid" form, which means you don’t have to worry about liquid restrictions in carry-ons
Is it possible to pay with iDEAL?
Half, it is possible for a one-time purchase. However, for a subscription, it is unfortunately not possible.
How does the subscription work?
The ReSpotOn subscription is designed to save you time, money, and effort.
Here’s how it works:
Choose Your Delivery Frequency: Decide how often you’d like to receive new laundry strips. We offer flexible options so that you’ll never run out of detergent, whether you do a lot or a little laundry.
Always 15% Off: As a ReSpotOn member, you’ll enjoy a 15% discount on all your orders.
First Delivery is Free: Your first order is delivered to your home free of charge.
Pause or Cancel Anytime: There’s no commitment. You can pause or cancel your subscription whenever you like, without hassle or extra fees. Flexibility is our priority.
Priority During Stock Shortages: Members get priority if stock runs low. This means you’ll always receive your favorite laundry strips first, even when supplies are limited.
Frequently Asked Questions:
What if I have too many laundry strips? No worries! You can easily pause your subscription via your account and reactivate it whenever you need. Plus, we use a secure, password-free login system. Convenient, right?
Can I adjust my subscription? Yes, you can adjust or cancel your subscription at any time, free of charge. No commitments—you’re in control.
Are there any hidden fees? No, there are no hidden fees. You’ll always get a 15% discount on your orders.
What if I’m not satisfied? We offer a 60-day satisfaction guarantee. If you’re not happy, we’ll work with you to find a solution or provide a refund.
With the ReSpotOn subscription, you’ll never have to worry about buying detergent again. It’s flexible, affordable, and above all, easy. Try it today and experience the convenience for yourself!